Los Angeles County-Residents-Consumer Affairs

Residents

Animal & Pets Cities

Documents & Records Environment Health Housing & Development Public Safety & Courts Social Services Transportation Unincorporated Areas

Consumer Affairs

Consumer protection, small claims advisor, real estate fraud and homeowner assistance, dispute settlement, and senior abuse and fraud protection are among the consumer affairs programs offered by the County.

Highlights

Homeowners Warned of Misleading Offers to Lower Taxes
Homeowners are warned to be wary of solicitations from private companies offering to file property assessment reduction forms for a fee. The County performs these reviews for free.

Consumer Affairs Volunteers/Interns
The County provides opportunities for volunteers and interns to assist with consumer counseling, mediation, investigations and special projects. The program may qualify for high school and college class credit.

Gasoline Station Complaints
The Agricultural Commissioner/Weights and Measures investigates consumer complaints against gasoline stations. You can file a complaint online through this link.

Consumer Affairs Links

	Bad Checks The Department of Consumer Affairs provides helpful information on how to handle a bad check dispute. Bad Check Restitution
	Businesses The Department of Consumer Affairs offers a wide range of services relating to businesses. Accurate Pricing \| False Advertising \| Mediation \| Telemarketing \| Warranties
	Consumer Assistance A wide range of services provide assistance to the consumer. Automobiles \| Contracts & Loans \| Credit
	Consumer News & Alerts Read news, alerts and other information that inform and protect residents from consumer frauds and scams. Holiday Shopping Tips \| New Laws \| Product Recalls / Safety \| Scam Alert \| Self-Help Legal Access Centers
	Fraud Fraud and corruption can harm individuals and the government. Find out how the County addresses these crimes and tips on how to protect yourself from fraud. County Employee / Contractor Fraud \| Immigration Fraud \| Real Estate Fraud \| Welfare Fraud
	Identity Theft Learn about identity theft warning signs and how to protect yourself. Prevention and Solutions

Related Departments, Commissions, and Agencies

12300 Lower Azusa Rd., Arcadia, CA 91006
Map it

500 W. Temple St., Room B-96, Los Angeles, CA 90012
Map it

210 W. Temple St., Room 18-709, Los Angeles, CA 90012
Map it

Did You Know?

The County's Bad Check Restitution Program tracks down bad check writers and recovers losses for their victims.

The County monitors more than 25,000 insect pest detection traps.

The County has a Consumer Protection Division to investigate and prosecute unfair or dishonest business practices.

The County annually inspects 50,000+ gas pumps and 17,000+ scales to ensure their accuracy.

Individuals may ask for up to $7,500 when filing in Small Claims Court, but may file only two claims in a year for more than $2,500.

Identity theft is one of the fastest growing crimes in the nation.

Los Angeles County Online